Custom Web Development Company offering custom software development services and custom business software applications | Business Edge Services and Technologies, Inc.

1. Select Settings
2. Select Mail, Contacts, Calendars
3. Select Add Account
4. Select Other
5. From Mail, select Add Mail Account
6. Enter the mail account information:
   1. Name: Enter your name
   2. Address: enter your full email address - example@yourdomain.com
   3. Password: enter your email address password
   4. Description: Anything can go here.
7. Press Save
8. At the top of the screen select POP (or IMAP only if you know you are using IMAP)
9. Enter the Incoming Mail Server details:
   1. Host Name: mail.yourdomain.com (where yourdomain.com is your domain as in mail.busedge.com)
   2. User Name: enter your full email address - example@yourdomain.com
   3. Password: enter your email address password (should be prefilled)
10. Enter the Outgoing Mail Server details:
    1. Host Name: mail.yourdomain.com (where yourdomain.com is your domain as in mail.busedge.com)
    2. User Name: enter your full email address - example@yourdomain.com
    3. Password: enter your email address password
11. Press Save
12. You may get the following message :
    “The certificate for “SMTP:example@yourdomain.com@smtp.yourdomain.com” may not be validated”
13. Choose Continue
14. If you get a message that a secure connection cannot be established, choose to continue
15. SSL should be set to OFF (this is a default setting). You may have to go confirm this more than once and return to edit the mail setting to confirm SSL is off.
16. NOTE: The ports will be configured automatically during the connection process, however some ISP's dictate the usage of port 25 for SMTP traffic so we allow you to change the SMPT port to 366.

Still need help?
If the information above does not resolve your email issues, please feel free to contact one of our technical support agents. We offer telephone support during our normal business hours of 9AM to 6PM Monday through Friday Eastern Standard Time. Please email for prompt off hours support. Include your name, email domain, contact number, and details regarding the problem you are experiencing and a technical support agent will contact you.


Connect to Online Support
While talking to a Business Edge Technical Support Agent, you may be asked to allow us to connect to your computer remotely. This typically helps resolve issues quickly and efficiently. If requested, please click on the link below:

CONNECT TO ONLINE SUPPORT