Acceptable Use Policy
This policy supplements our website hosting agreement
Use of the Service
The Service may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or material in violation of any applicable law, regulation, this AUP, or our terms of service, is prohibited. You may not use the Service to directly facilitate the violation of any law or regulation.
We expect you to use good business judgment in your conduct. The following list is designed to help provide you with examples of activities that may fall within this paragraph. It does not represent all unlawful uses of the Service by you or End Users:
forging, misrepresenting, omitting or deleting message headers, return mailing information, and/or internet protocol addresses, to conceal or misidentify the origin of a message;
creating or sending Internet viruses, worms or Trojan horses, flood or mail bombs, or engaging in denial of service attacks;
hacking, and/or subverting, or assisting others in subverting, the security or integrity of our products or systems;
soliciting the performance of any illegal activity, even if the activity itself is not performed;
acting in any manner that might subject us to unfavorable regulatory action, subject us to any liability for any reason, or adversely affect our public image, reputation or goodwill, as determined by us in our sole and exclusive discretion.
U.S. Export Controls
Your, and an End User's, use of the Service is governed by U.S. export control laws. These laws apply regardless of whether you, or an End User, actually reside in the United States. More information about U.S. export laws may be found at: http://www.export.gov/regulation/index.asp.
These laws generally prohibit:
selling certain products and services outside the U.S., though you may be allowed to sell them in the U.S.; and/or
doing business with individuals or entities with whom U.S. citizens may not do business.
Other Intellectual Property Issues
You are required to comply with U.S. laws regulating trademarks, patents and other laws governing the use and dissemination of intellectual property. Complaints about abuse of intellectual property rights, other than copyright, may be directed to firstname.lastname@example.org.
You may not send unsolicited commercial e-mail, or SPAM
We define unsolicited commercial e-mail as e-mail that has not been requested by the recipient, is not compliant with the CAN-SPAM Act, or that, even if requested, or compliant with the CAN-SPAM Act, causes other entities to block our IP Addresses. You may not use the Service to host a site that is advertised in SPAM (a spamvertized site), even if you yourself are not engaged in spamming. If we determine that you or an End User are spamming, we will suspend or terminate your account, at our discretion. To report violations of this paragraph, please send an e-mail to: email@example.com
We filter your e-mail for SPAM
We use industry standard methods to filter inbound and outbound e-mail for SPAM. We will use commercially reasonable efforts to inform you that your outbound mail has been marked as SPAM and blocked. Please review your outbound e-mail to determine whether your e-mail has been blocked. You have the option of using additional SPAM filters to scan inbound e-mail. Please familiarize yourself with this technology and its use.
Monitoring products, Cooperation with Law Enforcement and Legal Documents.
We may disclose information, including information that you consider confidential, in order to comply with a court order, subpoena, summons, discovery request, warrant, regulation, or governmental request which appears to be valid. We may also disclose such information when it is necessary for us to protect our business, or others, from harm. We assume no obligation to inform you that we have provided this type of information unless we have affirmatively agreed to do so. In some cases we may be prohibited by law from giving such notice.
Law enforcement agencies who seek information about customers, End Users, and third parties and/or their use of the Service, are required to submit a subpoena, or other similar document, pursuant to which we are required by law to produce this information (Subpoena). Unless specifically required by law and so clearly communicated to us, the Subpoena will be transmitted to the customer, End User, or third party.
Civil demands for information, such as discovery requests and similar demands (Civil Demands), must be part of a filed and pending litigation matter. Responses to Civil Demands are at our discretion. Responses are subject to a response fee of $275 per hour. We do not honor requests from civil litigants to limit or to pre-approve response expenses. Civil litigants are encouraged to contact us prior to serving Civil Demands in order to minimize their expense.
How we administer the network on which the Service is provided
It is your obligation to ensure that you have thoroughly considered how the Service is deployed, and our network configured, prior to using the Service. In particular, you are responsible for ensuring that any material you place on our servers, or transmit using our network, does not adversely impact our ability to provide the Service to other customers. We reserve the right to suspend and/or terminate the Service, in our absolute discretion, should your use of them cause instability in our network or on our servers.
While we are concerned with security, the Internet is no more secure than other means of communication. You should assume that all on-line communications are insecure. We are not responsible for the security of any information posted to, transmitted over, our servers or using our equipment. We reserve the right to take immediate action to suspend or terminate your account if, in our sole and exclusive discretion, you are engaging in activities that jeopardize our security, the security of other customers, or of the Internet in general. You may not be provided with advance notice that we are taking such action.
We may make tools available to you that are designed to make your use of the Internet more secure. These tools are provided on an AS-IS basis and are used at your own risk. You are encouraged to evaluate other methods of making your Internet transactions more secure.
Suspension and/or Termination of products, and Credits
If you violate our AUP, and we suspend or terminate the Service, you will not receive a refund of any fees paid to us. Your failure to abide by any of the items set out in this AUP is grounds for suspension or termination of the Service. Any termination or suspension may be undertaken with, or without, notice to you. You agree to hold us harmless from any claims that a suspension or termination of products for this reason has damaged you.